TechTarget News
News from TechTarget's global network of independent journalists. Stay current with the latest news stories. Browse thousands of articles covering hundreds of focused tech and business topics available on TechTarget's platform.Latest News
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30 Nov 2025
AWS loads Amazon Connect with customer service AI agents
AWS brings AI agents to Amazon Connect.
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26 Nov 2025
Microsoft bets on human-agent team collaboration
At Microsoft Ignite, executives outlined the future of human-agent collaboration where AI agents are gaining specialized roles to enhance team collaboration.
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26 Nov 2025
Toyota's plan for contact center AI deployment
Toyota wants to enable its contact center agents to provide better service, not eliminate their jobs. How AI figures in.
IT Management News from the past 365 days
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01 Dec 2025
Interview: Dominic Redmond, group CIO, PageGroup
The recruitment firm’s IT chief is looking to use data-enabled technologies, including automation and artificial intelligence, to enhance workplace activities and boost employee productivity
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01 Dec 2025
SAP user group chair warns of AI low-hanging fruit risks
UK and Ireland SAP User Group Connect 2025 conference kicks off with a warning about economic uncertainty and AI misselling
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01 Dec 2025
Mandatory digital ID paves way for surveillance and exclusion, MPs hear
It is currently unclear how the UK’s government’s proposed mandatory digital ID scheme will help with its stated goal of curbing illegal migration and working
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01 Dec 2025
Google Cloud withdraws complaint with European Commission over Microsoft’s cloud licensing tactics
More than a year has passed since Google filed a complaint with the European Commission, outlining its concerns over Microsoft’s licensing tactics, and now the internet search giant has withdrawn it
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28 Nov 2025
CCRC refers case based on third faulty Post Office system
The latest Post Office prosecution to be sent to the Court of Appeal involves a third IT system in a 2001 case, after previous referrals for people convicted due to flaws in Horizon and Capture software
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28 Nov 2025
Budget 2025: Extra NHS IT cash welcome, but plan lacks clarity
Industry and healthcare leaders are concerned that NHS tech funding is too focused on already approved platforms, fails to tackle core issues and lacks a clear delivery plan
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28 Nov 2025
UK government commits to Loan Charge settlement reforms in wake of independent review into policy
The UK government has agreed to follow through on recommendations made by an independent review of how to resolve the Loan Charge that could wipe thousands of pounds off tax bills for those affected
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28 Nov 2025
Sea-Lion powering AI tools for migrant workers, local businesses
The inaugural Sea-Lion summit showcased real-world applications of Southeast Asia’s first homegrown large language model, which now supports multimodal inputs and can run on a standard laptop
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27 Nov 2025
Databricks predicts AI tipping point as ANZ firms fix data issues
As AI projects move from the realm of technologists to the business environment, major organisations including Telstra and Fonterra share how they are tackling legacy data issues to prepare for agentic AI
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27 Nov 2025
Databricks predicts AI tipping point as ANZ firms fix data issues
As AI projects move from the realm of technologists to the business environment, major organisations including Telstra and Fonterra share how they are tackling legacy data issues to prepare for agentic AI
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27 Nov 2025
Google Cloud launches ‘PanyaThAI’ to spur AI adoption in Thailand
The cloud supplier is offering training and its AI technology stack to unlock an estimated 730bn baht in economic value for Thai businesses such as Thai Wacoal and SE-Education
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27 Nov 2025
Azul channel boss working at scale
Java specialist’s global head of partners has driven the firm towards partners and is continuing to look for more activity as it lands fresh private equity backing
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27 Nov 2025
SAP selects Tata Consultancy Services to transform its IT operations
Software firm agrees five-year IT transformation project with Indian outsourcing giant, taking relationship up to 20 years
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26 Nov 2025
Organisations facing sustainability challenge amid AI ambitions
Cisco and NTT Data executives warn that while business leaders drive AI adoption, both legacy infrastructure and rising energy costs are creating a sustainability bottleneck that requires urgent attention
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26 Nov 2025
London councils endure wave of cyber attacks, shared IT services hit
Four London councils – Kensington and Chelsea; Hackney; Westminster; and Hammersmith and Fulham – have suffered cyber attacks, disrupting services and prompting NCSC-supported investigation
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26 Nov 2025
Budget 2025: £300m extra for NHS IT and a £1.8bn budget for digital ID cards
The Autumn Budget contained little by the way of new policies in digital and technology, but handed out some cash to help progress in digitising public services and to support growing tech businesses
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26 Nov 2025
FSP and Redsquid hit the acquisition trail
The channel players are using M&A as a route to expanding capabilities and market reach
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26 Nov 2025
AI leads parents to change their careers advice to children
Artificial intelligence is increasingly changing the workplace, leaving children and their parents concerned about the potential future of work
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26 Nov 2025
Iomart strikes positive tone after mixed H1
Managed services player shares the progress made in its first half as it continues to look for a replacement CEO
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26 Nov 2025
US breach reinforces need to plug third-party security weaknesses
Cyber breach at US financial sector tech provider highlights the risk of third-party vulnerabilities in finance ecosystems
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26 Nov 2025
Interview: Bridgette McAdoo of Genesys on steering sustainability goals to success
How resolving to ‘leave society better than you found it’ can open up solid opportunities at the intersection of science-based initiatives and business objectives
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26 Nov 2025
AMD pushes for open ecosystem to challenge Cuda dominance
AMD’s head of AI software discusses the company’s plans to make its ROCm platform ubiquitous, and how it is leveraging open source to democratise access to AI capabilities
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25 Nov 2025
Paw Patrol: How AI and IoT are driving preventative pet care
With vet bills skyrocketing, could preventative pet care using advances in AI and IoT help pet parents understand their furry friends better?
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25 Nov 2025
Antwerp court adjourns high-profile drugs case amid questions over Sky ECC intercept
Defence lawyers ask court to adjourn after unexplained changes found in evidence files containing intercepted messages from Sky ECC encrypted phone network infiltrated by French and Dutch police
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25 Nov 2025
Tech central to swingeing job cuts at ABN Amro
Simplification enabled by the use of the latest technologies underpins Dutch bank’s plan to cut thousands of jobs
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25 Nov 2025
Big tech backers put Nordic AI bid into perspective
Nordic countries declare plan to become world leaders in artificial intelligence by joining forces
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25 Nov 2025
Oracle deploys the Middle East’s first AI supercluster to power sovereign AI in Abu Dhabi
Oracle expands its Abu Dhabi cloud region with the Middle East’s first NVIDIA Blackwell–powered AI supercluster, accelerating sovereign AI and supporting the UAE’s ambition to build the world’s first fully AI-native government
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25 Nov 2025
AI Singapore taps Alibaba Cloud to power Sea-Lion model
The fourth iteration of the regional LLM leverages Alibaba’s Qwen foundation model to improve multilingual accuracy and performance on consumer-grade hardware
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25 Nov 2025
Interview: IBM on breaking hyperscaler lock-in
Big Blue’s general manager for Asia-Pacific Hans Dekkers talks up why APAC enterprises are rethinking their reliance on public cloud, the resurgence of the mainframe via LinuxOne, and how it used its own AI tools to cut internal costs
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24 Nov 2025
Monday.com touts AI as cure for productivity slump
The workflow management supplier showed off new AI capabilities to tackle burnout at its Elevate conference in Sydney while showcasing customer wins from Tennis Australia, Ray White and Freedom
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24 Nov 2025
UAE’s e& enterprise drives growth with AI and sovereign cloud
Acting chief revenue officer Majd Coussa outlines how the digital transformation company is turning innovation into measurable business outcomes for 2025
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24 Nov 2025
Chief data officers hire for tech innovation
Once an organisation’s data maturity is sorted, CDOs need to show how strong data management can power tech initiatives
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24 Nov 2025
MWC25 Doha debut marks a new chapter for MENA mobile innovation
GSMA’s Jawad Jalal Abbassi outlines how Qatar’s first Mobile World Congress will accelerate digital transformation, 5G adoption and AI integration across the region
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24 Nov 2025
Scotland digital strategy promises government app in 2026
Joint local and central government digital strategy includes plans for a personalised public services app, ethical AI framework and increased public sector data sharing
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24 Nov 2025
UK digital bank Revolut sees value jump £23bn in a year
UK-headquartered fintech firm sees its valuation increase dramatically with its latest share sale
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24 Nov 2025
Softcat shares customer priorities for 2026
Security, artificial intelligence and delivering a positive user experience through the digital workplace are areas where users plan to invest
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24 Nov 2025
Government launches GDS Local
Councils will get support from a dedicated unit to transform local digital services, alongside an online platform for public sector digital and data professionals
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24 Nov 2025
Interview: Ian Ruffle, head of data and insight, RAC
Real-time data insights and artificial intelligence are central to supporting the RAC’s motoring services and to getting drivers back on the road as quickly as possible
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21 Nov 2025
Channel catch-up: News in brief
Developments this week at Crayon, Arrow Electronics, Node4, Qodea, BCN, Schneider Electric, Zenture Partners, Solace and Alcatel-Lucent Enterprise
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21 Nov 2025
Dutch voters grasp digital urgency better than their politicians
A grassroots campaign has propelled digitally competent candidates into the Dutch parliament, despite party leaders placing them low on electoral lists
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21 Nov 2025
MSP Evolution Summit: Acceleration towards services model
The portion of business derived from services has increased across the channel as partners move away from older revenue streams
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21 Nov 2025
UK digital ID scheme cash will come from existing funds
UK Parliamentary committee hearing reveals there will be no permanent government chief digital officer going forward, and digital ID scheme will be funded by existing budgets
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21 Nov 2025
Subpostmaster was told no jury would believe Post Office had ‘dodgy computer’
Academic research says the wrongful prosecution of subpostmasters casts doubt on ‘golden thread’ of British justice, that people are innocent until proven guilty
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20 Nov 2025
Russian money launderers bought a bank to disguise ransomware profit
A billion-dollar money laundering network active in the UK funnelled money, including the profits of ransomware attacks, into its own bank to circumvent sanctions on Russia and help fund its attacks on Ukraine
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20 Nov 2025
UK targets ‘bulletproof’ services that hosted ransomware gangs
The UK’s NCA and partners have cracked down on ‘bulletproof’ services that hosted cyber criminal infrastructure
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20 Nov 2025
Nvidia prepares for exponential growth in AI inference
The company, famous for its datacentre AI acceleration, is focused on delivering better performance per watt to fuel the AI boom
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20 Nov 2025
Focus firmly on AI at Microsoft Ignite
Vendor announces several enhancements to its cloud partner programme to encourage the development of expertise around artificial intelligence products and services
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20 Nov 2025
MSP Evolution Summit: AI is here to stay
Not only is it important for the channel to deliver and support artificial intelligence technology, but managed service providers need to have their own take on the AI story
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20 Nov 2025
Swedish welfare authorities suspend ‘discriminatory’ AI model
A machine learning model used by Sweden’s social security agency to flag benefit fraud has been discontinued following investigations by media outlets and the country’s data protection watchdog
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20 Nov 2025
Fujitsu milks £110m from HMRC in six months with hardly a public stir
IT giant Fujitsu pockets £110m from deals with HMRC in six months since the end of March this year
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20 Nov 2025
Finland uses tax reform to attract foreign tech investment
Finland is attempting to attract more foreign technology investment through lower corporate tax
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20 Nov 2025
Qualcomm and Humain launch AI engineering centre in Riyadh
Saudi Arabia strengthens its artificial intelligence ambitions under Vision 2030 with a new Qualcomm-powered datacentre hub, as Crown Prince Mohammed bin Salman highlights tech innovation during his US visit
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20 Nov 2025
Firstsource ditches labour arbitrage for AI-driven outcomes
The business process services firm argues that the days of simple labour arbitrage are gone as it pushes an ‘un-BPO’ strategy led by AI and automation
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19 Nov 2025
Government-backed coalition to end gazumping in property market
The government wants a digital platform that can address ‘inefficiencies’ causing stress for homeowners and inflicting huge costs to the economy
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19 Nov 2025
Microsoft Foundry ties in with Agent 365
Microsoft Foundry adds context, including model routing, and tightens governance for developers working on AI agents within its broader Agent 365 control plane.
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19 Nov 2025
Cloudflare contrite after worst outage since 2019
Cloudflare CEO Matthew Prince apologises for the firm’s worst outage in years and shares details of how a change to database system permissions caused a cascading effect that brought down some of the web’s biggest names
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19 Nov 2025
EU sets out plans to cut red tape on digital
Changes have been proposed to simplify AI Act compliance for smaller businesses, easier cyber security reporting and tweaks to GDPR
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19 Nov 2025
Management reboot essential for agentic AI strategy
Agentic AI is not just an investment in technology with a fixed term replacement cycle, it can also be an employee that improves over time, says report
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19 Nov 2025
Fibre flies as improved 5G sees record UK mobile data consumption
Research from comms regulator finds UK mobile data use climbs to over 1.2 billion gigabytes each month, as networks deliver 5G SA to 83% of the UK to meet rising demand
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19 Nov 2025
Artificial intelligence helps Klarna double revenues with half the staff
Swedish fintech has gradually replaced half of its staff with artificial intelligence and doubled its revenues
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19 Nov 2025
Inside the Middle East tech ambition: How A2RL is shaping the future of AI-driven mobility
Driverless cars push the boundaries of artificial intelligence, real-time decision-making and data-driven mobility at Yas Marina Circuit
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19 Nov 2025
UAE to launch first space-to-ground quantum communication network
Technology Innovation Institute and Space42 unveil a collaboration at the Dubai Airshow to deliver the UAE’s first space-enabled quantum communication network, strengthening national cyber resilience and advancing sovereign leadership in next-generation secure infrastructure
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19 Nov 2025
Cisco: Network architectures must be rebuilt for agentic AI
Rising traffic volumes, AI-powered security threats and the move to agentic workflows will require organisations to modernise their network infrastructure
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18 Nov 2025
Microsoft unveils AI agents to automate security operations
Tech giant bakes AI agents into its security products to democratise advanced security capabilities, automate repetitive tasks and provide context-aware intelligence for cyber defenders
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18 Nov 2025
Ransomware resilience may be improving in the health sector
A Sophos report on ransomware highlights resilience improvements among healthcare organisations but warns that the wider threat is still live and growing
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18 Nov 2025
UK channel still working on AI skills
Although many accept in the industry accept there is more to do when it comes to AI skills, the UK channel is more confident in its abilities than peers in other countries
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18 Nov 2025
Cloudflare outage disrupts public web services
An outage at web traffic management specialist Cloudflare has caused disruption across the internet
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18 Nov 2025
NHS signs another major IT deal with the Indian IT sector
Five-year NHS deal sees Tata Consultancy Services continue to grow its UK public sector business
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18 Nov 2025
Softcat update signals strong Q1
Channel player shares brief details of progress made in its first quarter
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18 Nov 2025
Tech scaleups and startups lack women at the top
The tech sector understands the importance of diverse decision-makers, but startups and scaleups are failing to put this in place early on, leading to a lack of diversity and representation
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18 Nov 2025
Groq commits up to $300m in Australia expansion
US chip startup Groq plans to invest up to $300m to provide Australian businesses with compute capacity for AI inferencing and help solve issues around data sovereignty for major users like Quantium
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18 Nov 2025
Fintech leaders call for united front against AI-driven cyber crime
As AI makes financial scams more personalised and convincing, fintech experts have called for deeper collaboration and the use of behavioural analytics and other technologies to protect consumers
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17 Nov 2025
Technology innovation drives accountancy job changes
IT has often driven changes in bookkeeping. Now, joined-up data and conversational AI is helping accountants revisit a previous era
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17 Nov 2025
UK investment bank IT outages cost £600k an hour
Survey respondents say there are barriers to resilience for UK investment banks, including a skills shortage and internal resistance
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16 Nov 2025
Australia lags regional peers in AI adoption
Report finds governance gaps, a lack of training and fear of risks as key reasons for the nation’s slow uptake of artificial intelligence compared with regional peers
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16 Nov 2025
AI’s hidden sting: A threat to millions of bees
The energy demands of artificial intelligence could have a devastating impact on Australia’s honeybee population, study warns
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14 Nov 2025
Cl0p claims ransomware hit on NHS
Ransomware gangsters claim to have attacked the NHS, but clarity on the nature of the incident is yet to emerge
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14 Nov 2025
Dutch datacentre growth stalls while hydrogen remains untapped
ING warns grid congestion threatens Dutch datacentre leadership, while the country’s championed hydrogen solution remains largely untapped
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14 Nov 2025
Kubernetes AI progress in 2025 and the road ahead
Presentations at KubeCon 2025 detailed efforts since last year's conference to enhance support for AI on Kubernetes platforms and previewed what's ahead.
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14 Nov 2025
NS&I’s digital overhaul £1.3bn over budget
NAO calls on the government-owned savings bank to come up with ‘realistic plan’ as digital transformation programme runs four years behind, and total costs rise to £3bn
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14 Nov 2025
Channel catch-up: News in brief
Developments this week at SCC, Hammer, Ingram Micro, N-Able and Selector
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14 Nov 2025
Trustmarque CEO outlines ambitions after Ultima merger
The boss of the combined Trustmarque and Ultima operation outlines strategy and ambitions for the business
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14 Nov 2025
MI5 made multiple applications for phone data to identify BBC journalist’s sources
MI5 discloses it made and authorised unlawful ‘sequential applications’ for Vincent Kearney’s phone data during his time at the BBC, but will neither confirm nor deny whether it undertook further ‘lawful’ surveillance of BBC journalists
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14 Nov 2025
Singapore Sports Hub to get Wi-Fi 7 network
The upgrade will provide faster, more reliable connections for visitors during concerts and sporting events, and will help manage crowds and improve services
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14 Nov 2025
Lenovo to power FIFA World Cup 2026
Lenovo will provide its consumer and enterprise technology capabilities to power the upcoming FIFA World Cup, which has been deemed the most technologically advanced tournament in the game’s history
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13 Nov 2025
Two-thirds of finance firms use suppliers for AI agent development
Survey finds more banks and insurers are working with suppliers rather than going it alone when developing artificial intelligence agents
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13 Nov 2025
Scottish government to launch cyber observatory
The observatory will analyse and share warnings on public sector cyber threats, and identify emerging risks
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13 Nov 2025
CNCF Kubernetes AI program faces scrutiny from IT analysts
CNCF is positioning Kubernetes as a standard infrastructure for AI, but analysts questioned the level of participation by one major AI player in its new conformance program.
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13 Nov 2025
Post Office contract with Fujitsu has option to extend into 2028
Extension agreement for controversial Horizon contract with Fujitsu has option that could take the relationship well into 2028
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12 Nov 2025
Cisco embeds agentic AI across customer journey
Agentic AI is reshaping CX by enabling proactive, personalized support. But it's important to balance AI automation and human expertise for complex customer needs.
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12 Nov 2025
Hungry for data: Inside Europol’s secretive AI programme
The EU’s law enforcement agency has been quietly amassing data to feed an ambitious but secretive artificial intelligence development programme that could have far-reaching privacy implications for people across the bloc
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12 Nov 2025
US cyber intel sharing law set for temporary extension
The CISA 2015 cyber intelligence sharing law, which lapsed just over a month ago amid a wider shutdown, will receive a temporary lease of life should attempts to reopen the federal government succeed
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12 Nov 2025
Microsoft users warned over privilege elevation flaw
An elevation of privilege vulnerability in Windows Kernel tops the list of issues to address in the latest monthly Patch Tuesday update
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12 Nov 2025
Synnovis to notify NHS of data breach after nearly 18 months
Synnovis, the pathology lab services provider hit by a Qilin ransomware attack in 2024, is notifying its NHS partners that their patient data was compromised, following a lengthy investigation
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12 Nov 2025
MSPs mull over impact of Cyber Security Bill
There are clear obligations for those that supply critical national infrastructure, but there might well be a wider impact on the SME community
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12 Nov 2025
Northrop Grumman, Ford prep AI infrastructure with OpenShift
The defense contractor leaned on OpenShift AI and GitOps as it installed a 30,000-core GPU farm, while the automaker established workload identity federation across clouds.
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12 Nov 2025
UAE advances urban air mobility with simulation-driven regulatory framework
Abu Dhabi’s TII, Aspire and GCAA are pioneering autonomous flying taxi and delivery drone regulations through advanced simulations and real-world pilot zones
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12 Nov 2025
IT services companies and datacentres face regulation as cyber security bill reaches Parliament
The Cyber Security and Resilience Bill will require large IT services companies, including datacentres, to report security incidents within 24 hours
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12 Nov 2025
How Japanese banking giant MUFG is using AI
Japan’s largest bank aims to transform into an AI-native company by using agentic AI, changing how it handles data, and inking key partnerships with OpenAI and Sakana AI
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11 Nov 2025
Most Singapore SMEs yet to start their sustainability journey
Lack of funds, skills and time are the barriers faced by Singapore’s small and medium-sized enterprises in the green transition, according to a study by Gprnt and PwC
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11 Nov 2025
Major software issue occurred in PSNI emergency call system
An issue with Police Service of Northern Ireland’s ControlWorks software, used to record information reported by the public, led to a delay in urgent information being passed to investigators