TechTarget News
News from TechTarget's global network of independent journalists. Stay current with the latest news stories. Browse thousands of articles covering hundreds of focused tech and business topics available on TechTarget's platform.Latest News
-
30 Nov 2025
AWS loads Amazon Connect with customer service AI agents
AWS brings AI agents to Amazon Connect.
-
26 Nov 2025
Microsoft bets on human-agent team collaboration
At Microsoft Ignite, executives outlined the future of human-agent collaboration where AI agents are gaining specialized roles to enhance team collaboration.
-
26 Nov 2025
Toyota's plan for contact center AI deployment
Toyota wants to enable its contact center agents to provide better service, not eliminate their jobs. How AI figures in.
Industries News from the past 365 days
-
01 Dec 2025
Interview: Dominic Redmond, group CIO, PageGroup
The recruitment firm’s IT chief is looking to use data-enabled technologies, including automation and artificial intelligence, to enhance workplace activities and boost employee productivity
-
01 Dec 2025
Mandatory digital ID paves way for surveillance and exclusion, MPs hear
It is currently unclear how the UK’s government’s proposed mandatory digital ID scheme will help with its stated goal of curbing illegal migration and working
-
-
01 Dec 2025
Google Cloud withdraws complaint with European Commission over Microsoft’s cloud licensing tactics
More than a year has passed since Google filed a complaint with the European Commission, outlining its concerns over Microsoft’s licensing tactics, and now the internet search giant has withdrawn it
-
28 Nov 2025
CCRC refers case based on third faulty Post Office system
The latest Post Office prosecution to be sent to the Court of Appeal involves a third IT system in a 2001 case, after previous referrals for people convicted due to flaws in Horizon and Capture software
-
28 Nov 2025
Budget 2025: Extra NHS IT cash welcome, but plan lacks clarity
Industry and healthcare leaders are concerned that NHS tech funding is too focused on already approved platforms, fails to tackle core issues and lacks a clear delivery plan
-
28 Nov 2025
UK government commits to Loan Charge settlement reforms in wake of independent review into policy
The UK government has agreed to follow through on recommendations made by an independent review of how to resolve the Loan Charge that could wipe thousands of pounds off tax bills for those affected
-
27 Nov 2025
Azul channel boss working at scale
Java specialist’s global head of partners has driven the firm towards partners and is continuing to look for more activity as it lands fresh private equity backing
-
26 Nov 2025
London councils endure wave of cyber attacks, shared IT services hit
Four London councils – Kensington and Chelsea; Hackney; Westminster; and Hammersmith and Fulham – have suffered cyber attacks, disrupting services and prompting NCSC-supported investigation
-
26 Nov 2025
Budget 2025: £300m extra for NHS IT and a £1.8bn budget for digital ID cards
The Autumn Budget contained little by the way of new policies in digital and technology, but handed out some cash to help progress in digitising public services and to support growing tech businesses
-
-
26 Nov 2025
Budget 2025: £300m extra for NHS IT and a £1.8bn budget for digital ID cards
The Autumn Budget contained little by the way of new policies in digital and technology, but handed out some cash to help progress in digitising public services and to support growing tech businesses
-
26 Nov 2025
US breach reinforces need to plug third-party security weaknesses
Cyber breach at US financial sector tech provider highlights the risk of third-party vulnerabilities in finance ecosystems
-
25 Nov 2025
Antwerp court adjourns high-profile drugs case amid questions over Sky ECC intercept
Defence lawyers ask court to adjourn after unexplained changes found in evidence files containing intercepted messages from Sky ECC encrypted phone network infiltrated by French and Dutch police
-
25 Nov 2025
Tech central to swingeing job cuts at ABN Amro
Simplification enabled by the use of the latest technologies underpins Dutch bank’s plan to cut thousands of jobs
-
25 Nov 2025
Big tech backers put Nordic AI bid into perspective
Nordic countries declare plan to become world leaders in artificial intelligence by joining forces
-
24 Nov 2025
Scotland digital strategy promises government app in 2026
Joint local and central government digital strategy includes plans for a personalised public services app, ethical AI framework and increased public sector data sharing
-
24 Nov 2025
UK digital bank Revolut sees value jump £23bn in a year
UK-headquartered fintech firm sees its valuation increase dramatically with its latest share sale
-
24 Nov 2025
Government launches GDS Local
Councils will get support from a dedicated unit to transform local digital services, alongside an online platform for public sector digital and data professionals
-
24 Nov 2025
Interview: Ian Ruffle, head of data and insight, RAC
Real-time data insights and artificial intelligence are central to supporting the RAC’s motoring services and to getting drivers back on the road as quickly as possible
-
21 Nov 2025
Channel catch-up: News in brief
Developments this week at Crayon, Arrow Electronics, Node4, Qodea, BCN, Schneider Electric, Zenture Partners, Solace and Alcatel-Lucent Enterprise
-
21 Nov 2025
Dutch voters grasp digital urgency better than their politicians
A grassroots campaign has propelled digitally competent candidates into the Dutch parliament, despite party leaders placing them low on electoral lists
-
21 Nov 2025
UK digital ID scheme cash will come from existing funds
UK Parliamentary committee hearing reveals there will be no permanent government chief digital officer going forward, and digital ID scheme will be funded by existing budgets
-
21 Nov 2025
Subpostmaster was told no jury would believe Post Office had ‘dodgy computer’
Academic research says the wrongful prosecution of subpostmasters casts doubt on ‘golden thread’ of British justice, that people are innocent until proven guilty
-
20 Nov 2025
Focus firmly on AI at Microsoft Ignite
Vendor announces several enhancements to its cloud partner programme to encourage the development of expertise around artificial intelligence products and services
-
20 Nov 2025
Swedish welfare authorities suspend ‘discriminatory’ AI model
A machine learning model used by Sweden’s social security agency to flag benefit fraud has been discontinued following investigations by media outlets and the country’s data protection watchdog
-
20 Nov 2025
Fujitsu milks £110m from HMRC in six months with hardly a public stir
IT giant Fujitsu pockets £110m from deals with HMRC in six months since the end of March this year
-
19 Nov 2025
Government-backed coalition to end gazumping in property market
The government wants a digital platform that can address ‘inefficiencies’ causing stress for homeowners and inflicting huge costs to the economy
-
19 Nov 2025
Cloudflare contrite after worst outage since 2019
Cloudflare CEO Matthew Prince apologises for the firm’s worst outage in years and shares details of how a change to database system permissions caused a cascading effect that brought down some of the web’s biggest names
-
19 Nov 2025
Artificial intelligence helps Klarna double revenues with half the staff
Swedish fintech has gradually replaced half of its staff with artificial intelligence and doubled its revenues
-
19 Nov 2025
Inside the Middle East tech ambition: How A2RL is shaping the future of AI-driven mobility
Driverless cars push the boundaries of artificial intelligence, real-time decision-making and data-driven mobility at Yas Marina Circuit
-
18 Nov 2025
European Commission launches AWS and Microsoft-focused cloud competition probes
The European Commission has launched three investigations into how the continent’s cloud market operates, with two focused specifically on Microsoft and Amazon Web Services
-
18 Nov 2025
Cloudflare outage disrupts public web services
An outage at web traffic management specialist Cloudflare has caused disruption across the internet
-
18 Nov 2025
NHS signs another major IT deal with the Indian IT sector
Five-year NHS deal sees Tata Consultancy Services continue to grow its UK public sector business
-
18 Nov 2025
CCS under fire over ‘anti-SME’ supplier requirements for G-Cloud 15
Government procurement chiefs have shared details of how IT suppliers can participate in G-Cloud 15, but concerns are being raised about changes that may render the framework inaccessible to SMEs
-
17 Nov 2025
Technology innovation drives accountancy job changes
IT has often driven changes in bookkeeping. Now, joined-up data and conversational AI is helping accountants revisit a previous era
-
17 Nov 2025
UK investment bank IT outages cost £600k an hour
Survey respondents say there are barriers to resilience for UK investment banks, including a skills shortage and internal resistance
-
14 Nov 2025
Jaguar Land Rover cyber attack costs firm £485m in the quarter
Jaguar Land Rover’s quarterly financial statement discloses a £485m loss due to the late August cyber attack that halted production for six weeks, damaging the UK economy
-
14 Nov 2025
NS&I’s digital overhaul £1.3bn over budget
NAO calls on the government-owned savings bank to come up with ‘realistic plan’ as digital transformation programme runs four years behind, and total costs rise to £3bn
-
14 Nov 2025
Channel catch-up: News in brief
Developments this week at SCC, Hammer, Ingram Micro, N-Able and Selector
-
14 Nov 2025
MI5 made multiple applications for phone data to identify BBC journalist’s sources
MI5 discloses it made and authorised unlawful ‘sequential applications’ for Vincent Kearney’s phone data during his time at the BBC, but will neither confirm nor deny whether it undertook further ‘lawful’ surveillance of BBC journalists
-
13 Nov 2025
Two-thirds of finance firms use suppliers for AI agent development
Survey finds more banks and insurers are working with suppliers rather than going it alone when developing artificial intelligence agents
-
13 Nov 2025
Scottish government to launch cyber observatory
The observatory will analyse and share warnings on public sector cyber threats, and identify emerging risks
-
13 Nov 2025
Abu Dhabi hits accelerator on autonomous mobility commercialisation
Investment arm of Emirates development agency reveals 29 strategic partnerships to drive development of autonomous mobility in increasingly important region for smart mobility
-
13 Nov 2025
Post Office contract with Fujitsu has option to extend into 2028
Extension agreement for controversial Horizon contract with Fujitsu has option that could take the relationship well into 2028
-
12 Nov 2025
Hungry for data: Inside Europol’s secretive AI programme
The EU’s law enforcement agency has been quietly amassing data to feed an ambitious but secretive artificial intelligence development programme that could have far-reaching privacy implications for people across the bloc
-
12 Nov 2025
US cyber intel sharing law set for temporary extension
The CISA 2015 cyber intelligence sharing law, which lapsed just over a month ago amid a wider shutdown, will receive a temporary lease of life should attempts to reopen the federal government succeed
-
12 Nov 2025
Microsoft users warned over privilege elevation flaw
An elevation of privilege vulnerability in Windows Kernel tops the list of issues to address in the latest monthly Patch Tuesday update
-
12 Nov 2025
Wildix doubles down on channel-only model
UCaaS player’s boss outlines partner ambitions as a means of offering an alternative to UC rivals
-
12 Nov 2025
UAE advances urban air mobility with simulation-driven regulatory framework
Abu Dhabi’s TII, Aspire and GCAA are pioneering autonomous flying taxi and delivery drone regulations through advanced simulations and real-world pilot zones
-
12 Nov 2025
IT services companies and datacentres face regulation as cyber security bill reaches Parliament
The Cyber Security and Resilience Bill will require large IT services companies, including datacentres, to report security incidents within 24 hours
-
12 Nov 2025
How Japanese banking giant MUFG is using AI
Japan’s largest bank aims to transform into an AI-native company by using agentic AI, changing how it handles data, and inking key partnerships with OpenAI and Sakana AI
-
11 Nov 2025
Major software issue occurred in PSNI emergency call system
An issue with Police Service of Northern Ireland’s ControlWorks software, used to record information reported by the public, led to a delay in urgent information being passed to investigators
-
11 Nov 2025
National Highways to get more out of its data through single platform
Government-owned organisation National Highways will get more out of its data through extended working with IT service provider
-
11 Nov 2025
German healthcare aims to replace faxes and phones with secure messaging
Germany’s digital health agency, Gematik, has turned to open source for secure messaging services that will link patients, doctors and pharmacies
-
10 Nov 2025
Oxford launches Equinox to build innovation hub in region
Oxford University and its host city have launched Equinox as a regional organisation uniting academia, business and government to establish Oxfordshire as a global innovation hub
-
10 Nov 2025
Post Office extends controversial Fujitsu contract in £41m deal
The Post Office’s controversial Horizon contract with Fujitsu will run until at least March 2027
-
10 Nov 2025
DBS enhances GenAI chatbot for business clients
The bank’s virtual assistant, DBS Joy, has been enhanced with generative AI capabilities to provide business customers with faster and better answers to their queries
-
10 Nov 2025
UK’s ‘deregulatory’ AI approach won’t protect human rights
Expert witnesses called before Parliament’s Joint Committee on Human Rights have told MPs and Lords that the UK’s current approach to artificial intelligence regulation will fail to effectively protect people’s rights
-
07 Nov 2025
Industry calls for clarity on government digital ID plans
The digital identity industry asks UK government for transparency on its digital identity scheme and proposes a formal collaboration agreement
-
06 Nov 2025
Science and Technology Committee calls out migration red tape
With the US administration raising fees for the H1-B visa, the UK has an opportunity to roll out the red carpet for world-class talent
-
06 Nov 2025
Unearthed report reveals source of Post Office’s tenuous Capture sales pitch
Computer Weekly reveals report that misguided the Post Office’s sales pitch to subpostmasters for its controversial Capture system
-
06 Nov 2025
Police Digital Service defends IT contractor cuts amid concerns over IT project delivery
The Police Digital Service has defended its decision to cut the size of its flexible IT workforce, as sources raise concerns about low staff morale and hampered IT project delivery times
-
06 Nov 2025
Maritime and Coastguard Agency to introduce digital assessments
The Maritime and Coastguard Agency is replacing paper methods with a digital assessment platform to be used for training cadets in the first half of 2026
-
06 Nov 2025
HPE rolls out unified partner programme
Firm makes enhancements that should make life easier for partners across the channel looking to work with all or part of the vendor’s portfolio
-
06 Nov 2025
Government considers physical ID cards
Physical ID cards may become available to those who don’t have access to technology when the government introduces its mandatory digital ID scheme
-
05 Nov 2025
Government to broaden ‘narrow’ computing curriculum
Planned changes to the computer science curriculum announced following independent review recommendations
-
05 Nov 2025
M&S profits tumble after cyber attack
M&S profits fall by over 90% in the wake of the spring 2025 cyber attack that crippled the retailer’s systems for weeks
-
05 Nov 2025
Netgear cuts ribbon on programme as Sharp rebrands
Networking vendor looks to support partners with revised programme, while Sharp is hoping a unification of brands will make life easier for its channel
-
05 Nov 2025
Cisco provides training to prepare for 360 arrival
Cisco is providing training, marketing materials and increased access to AI tools as it readies partners for the arrival of its fresh programme
-
05 Nov 2025
From ambition to action: How the Gulf is turning responsible AI into a global reality
The Middle East is rapidly advancing in artificial intelligence and digital transformation, driven by strong government strategies. Success in the region requires trust, cultural awareness and alignment with local regulations
-
04 Nov 2025
Ryt Bank taps agentic AI for conversational banking
Malaysia’s Ryt Bank is using its own LLM and agentic AI framework to allow customers to perform banking transactions in natural language, replacing traditional menus and buttons
-
04 Nov 2025
The Security Interviews: Colin Mahony, CEO, Recorded Future
Recorded Future’s CEO talks threat intelligence, AI in cyber security and the ever-changing cyber threat landscape
-
04 Nov 2025
Nordic investors drive investment in region’s defence sector
Slush Startup in Helsinki will feature dual-use, defence and security events that bring suppliers together
-
04 Nov 2025
Unequal access: The digital divide in criminal justice
Access to expert digital forensic analysis is biased towards the prosecution, says criminal defence
-
04 Nov 2025
Cisco channel chief talks 360, AI and partner value
As the vendor pulls thousands of its partners together for its summit, its recently installed channel leader shares his thoughts on a range of issues
-
03 Nov 2025
Accounting experts call for public inquiry into Birmingham bankruptcy
As it reworks Oracle implementation, misleading numbers have led to an ‘ideological’ programme of cuts and asset sales at Birmingham City Council
-
31 Oct 2025
European governments opt for open source alternatives to Big Tech encrypted communications
European governments are rolling out decentralised secure messaging and collaboration services as they seek to reduce their reliance on Big Tech companies
-
31 Oct 2025
Cyber agencies co-sign Exchange Server security guide
US and allied cyber agencies team up to try to nudge users to pay more attention to securing Microsoft Exchange Server
-
31 Oct 2025
OpenUK works with UKRI on open source guidance for public sector
Collaboration aims to boost awareness of open source initiatives, community development and the procurement process
-
31 Oct 2025
Capgemini and Siemens combine to make AI industrial tech
Siemens and Capgemini are expanding their partnership to create AI-based industrial technologies, said to boost efficiency, sustainability and innovation in manufacturing sectors
-
30 Oct 2025
Post Office scandal investigator warns public inquiry about Horizon defect at large for years
Forensic investigator who helped expose Horizon scandal described defect ‘sufficiently serious’ to inform public inquiry
-
30 Oct 2025
US senators seek to prohibit minors from using AI chatbots
Two US senators have proposed legislation that would require AI chatbot companies to verify the ages of people using their chatbots, in attempt to limit their harmful effects on children
-
30 Oct 2025
Peer angry as sales figures suggest Fujitsu has weathered Post Office scandal storm
Japanese IT supplier managed to grow its UK public sector business last year despite the fallout from the Post Office scandal
-
29 Oct 2025
Labour fleshes out R&D funding
Over the next five years, £85bn has been set aside by the government to fund research and development
-
29 Oct 2025
Scope of US state-level privacy laws expands rapidly in 2025
Nine state-level data protection laws have come into force in the US this year, and three more are slated for January 2026. Navigating this complex landscape is becoming a challenge
-
29 Oct 2025
Post Office Capture redress scheme ‘went down like lead balloon’ and is ‘discriminatory’
Subpostmasters frustrated after meeting with government minister on the announcement of compensation scheme for those who had problems with Post Office Capture
-
29 Oct 2025
Vintage rail freight system showcases 50-year-old innovation
A system from national rail operator British Rail in 1975 used distributed computing and a 400km data network to track freight
-
28 Oct 2025
Amazon links planned mass layoff to AI
E-commerce giant Amazon has cited artificial intelligence as a key driver of its decision to lay off thousands of its corporate employees
-
28 Oct 2025
Alan Turing Institute refocuses on security following Peter Kyle intervention
A letter by the former secretary of state at DSIT, Peter Kyle, has led to a major transformation, with 78 projects taken off its books
-
28 Oct 2025
Government begins search for chief technology officer
The government is looking for a chief technology officer to take charge of delivering its vision for digital public services
-
27 Oct 2025
LockBit 5.0 expands targeting amid ransomware escalation
The LockBit RaaS operation is back in action, with technical features and expanded targeting, and is contributing to a steadily growing number of ransomware attacks
-
27 Oct 2025
Hamas lawyer seeks appeal following police’s seizure of his phone at Welsh port
Police say that solicitors cannot have a ‘cast iron defence’ to protect their electronic devices from ever being searched
-
27 Oct 2025
Post Office paid one law firm more for inquiry representation than cost of actual inquiry
Public inquiry into one of the biggest miscarriages of justice in UK history cost less to run than the Post Office paid one law firm for representation during the four-year process
-
24 Oct 2025
UK ramps up ransomware fightback with supply chain security guide
Multinational guidance, developed by the UK and Singapore, is designed to help organisations reinforce their supply chain against ransomware attacks
-
24 Oct 2025
Banks’ AI cost-cutting benefits won’t last, will ‘erode’ profits
Banks are making significant cost savings through initial artificial intelligence implementations, but the technology will eventually hit their profits
-
24 Oct 2025
Government awards Post Office £2m contract to search for its own Capture records
Up to 1,500 claims expected from former users of the Post Office’s controversial Capture software
-
23 Oct 2025
Capita rubbishes Public Accounts Committee report claims
The outsourcing giant has missed IT deadlines, stoking fears it won’t be ready to take over the civil service pension contract
-
23 Oct 2025
Bereaved families call for public inquiry over suicide forum
The Molly Rose Foundation and families bereaved by suicide claim Ofcom and government departments have not taken effective action to deal with a forum promoting suicide
-
23 Oct 2025
Amid CISA cuts, US state launches first VDP
Legislators in Annapolis, Maryland, have teamed up with Bugcrowd to launch a statewide vulnerability disclosure programme
-
23 Oct 2025
Cabinet Office pinches digital ID responsibility from GDS
Prime minister Keir Starmer announces Cabinet Office will take over responsibility for the government’s new digital identity scheme
-
23 Oct 2025
NHS could save millions of hours a year using AI, pilot shows
A Microsoft Copilot AI trial in 90 NHS organisations found that a national roll-out could save up to 400,000 hours per month
-
22 Oct 2025
Jaguar Land Rover attack to cost UK £1.9bn, say cyber monitors
The UK's Cyber Monitoring Centre calculates the overall cost of the Jaguar Land Rover cyber attack will be almost two billion pounds